General
Mercury Straightthru – Online Trading Safe?
All accounts and trading information that you transmit online is secured and private. To ensure the security of data transmission, we adopt proven encryption technology using Secure Sockets Layer(SSL), Firewall and Pin Number. Please see Online Trading Security, for further details.
When will my trade orders be executed?
All trades will be executed during normal Bursa Malaysia Securities Berhad (BMSB) trading hours. In the morning session, the trading hour starts from 9.00 a.m to 12.30 p.m. local time (GMT + 08:00) and for the afternoon session, trading begins from 2.30 p.m to 5.00 p.m. local time (GMT +08:00)
Can I place my orders after the specified trading hours?
Orders placed after close of market at 5.00 p.m. local time (GMT +08:00) will be queued for execution on the following trading day when market opens.
Is there any membership charge to be paid upon subscription to Mercury Online Services?
For the moment membership is free.
Can I amend or cancel my orders?
Yes, you are allowed to amend the quantity of your orders and to cancel any of the unmatched orders.
Can I create a watchlist of my favorite stocks?
Yes, you can create a list of favorite stocks and monitor their movement from time to time. Your watchlist will only display all of your favorite stocks. You may add more stocks or delete existing stocks from your watchlist.
Is Direct Business such as Married Deals allowed through Online Trading?
No, Online Trading does not facilitate Direct Business activities.
What transaction costs will I pay for online trades?
Online stock trades will be charged Brokerage fee, Clearing Fee and Stamp Duty based on the standard BMSM fee structure.
I was disconnected from the Internet in the middle of a transaction. What must I do next?
You have to re-login and check your order status. If you have further problem please contact our helpdesk (Tel no. 03-62037227 or 04-3701479) or your Dealer’s Representative(s) for further assistance.
Open Trading Account
I am new to Mercury. How can I subscribe to Mercury Online Trading Services?
To be able to trade online through Mercury Online Services, you must have the following:
A. Trading account and Online Agreement
You may download the forms from our website. All you need to do is to complete the forms and return it to us.
B. Central Depository System (CDS) Account
You may either request CDS account application forms from us or download them from our website and return the duly completed forms to us. Alternatively, you may open your CDS account using the “Bursa Anywhere” App.
You may also visit any of our offices to open the accounts.
If you are an existing client and have a trading and an active CDS account with us, the easiest way is to apply online through our website (www.mercurystraightthru.com.my or www.MST28.com).
I’ve submitted my Online Trading Application. What shall I do next?
We will begin processing your application and if necessary, will call you for clarification/confirmation. It will take approximately 2-3 working days to process your account. Once your account is vetted and confirmed, you will be notified and be able to enjoy the facilities of Mercury Online Trading Services.
Do I need to place a deposit to trade?
Yes, a deposit in cash or shares is required to enable us to set you a trading limit.
Can I open a joint trading account for online trading?
No, in compliance with Bursa Malaysia Depository Sdn Bhd’s rules and regulations, joint account is not permitted.
Can I open more than one trading account with Mercury Securities Sdn. Bhd.?
Yes, you can open more than one trading account. However, approval is on a case to case basis.
Settlement
When must payment be made for shares bought?
Payments can be made anytime within the two (2) market days settlement period after the transaction. All payments must reach us no later than the second (2nd) market day (T+2) after the date of transaction by 2PM. If payment is not received by due date, the contract will be forced-sold by the Company without notification.
What happens if I miss payments for the shares purchased?
If you miss payment for your purchases, your shares will be force-sold on the 3rd market day after the date of transaction (T+3). A contra charge will be levied on the force-sold contracts. The forced sold value will be set-off against your purchase cost and contra charges.
How do I receive my money for my shares sold?
You will receive the sales proceeds of the shares sold in the form of a cheque favouring your name. Your cheque will be issued on the 2nd market day after the day of your sell transaction (T+2). You can collect the cheque personally on (T+2) after 12 PM from the counter. Alternatively, you may also request that the cheque be forwarded to your dealer or remisier by signing an authorisation form or you can instruct Mercury to bank in all your sale proceeds to your bank account.
How do I pay or receive money for contra gains/losses?
Contra gains cheque/payment will be issued on (T+3) market days, that is 3 market days from the day of sale/contra. You can collect the cheque on (T+3), after 11:30PM from the counter.
Contra losses are to be settled within the grace period, that is 5 market days from the day of sale/contra (T+5). An interest would be charged if payments are made after the grace period.
How do I pay money for the purchases of shares or contra losses?
You can make payment to the below panel of Banks. All cheques must be made payable to Mercury Securities Sdn.Bhd. Kindly indicate your client code on the deposit slip and fax it to 04-3312195 or just e-mail your bank for confirmation to Mercury.
Banks:
Bank Name: Maybank
Account Number: 507116218463
Bank Name: Public Bank
Account Number: 3125418406